At Cheap Swathery Store, we want your shopping experience to be as fabulous as our sexy bodysuits and show-stopping costumes! Below you’ll find all the details about our shipping options and hassle-free return process.
Shipping Information
Order Processing Time: 1-2 business days
Shipping Options:
- Standard Shipping: $12.95 via DHL or FedEx (10-15 business days delivery after dispatch)
- Free Shipping: Available on orders over $50 via EMS (15-25 business days delivery after dispatch)
We ship worldwide, excluding some remote areas and parts of Asia.
Our Return Promise
We accept returns and exchanges within 15 days of receiving your order. To be eligible for return, items must be:
- Unworn, unwashed, and in original condition
- With all original tags and packaging attached
- In resalable condition (no stains, makeup, or alterations)
Important Note: For hygiene reasons, we cannot accept returns on clearance sexy costumes, bodysuits, and intimate items unless they arrive damaged or defective. These items are final sale.
How to Return Your Items
Follow these simple steps to return your items:
- Contact Us: Email [email protected] within 15 days of receiving your order with your order number and reason for return.
- Get Approved: We’ll respond within 2 business days with return instructions.
- Package It Up: Securely pack your items with the original packaging.
- Ship It Back: Send the package to our return center at: Cheap Swathery Store Returns
3034 Mica Street
Fayetteville, US 72704 - Wait for Processing: We’ll process your return within 3-5 business days of receiving your package.
Refund Information
Once your return is processed:
- Refund Method: Your refund will be issued to your original payment method (Visa, MasterCard, JCB, or PayPal)
- Processing Time: 5-10 business days after we receive your return (depending on your bank’s processing time)
- Original Shipping: Shipping costs are non-refundable
Exchange Process
Want a different size or style? Follow the same return process above and include a note requesting your preferred exchange item. We’ll ship your new item once we receive your return (additional shipping charges may apply).
Damaged or Wrong Items?
If your order arrives damaged or incorrect, email us immediately at [email protected] with photos of the issue. We’ll arrange a free replacement or return.
Return Request Template
Copy and paste this template into your email to [email protected]:
Subject: Return Request – Order #[Your Order Number]
Dear Cheap Swathery Store,
I would like to request a return/exchange for my recent order (#[Your Order Number]). Below are the details:
Item(s) to Return: [Product Name, Size, Color]
Reason for Return: [Too Small, Too Large, Changed Mind, etc.]
Preferred Resolution: [Refund / Exchange for [Product Name, Size, Color]]
Please let me know the next steps. I’ve reviewed the return policy and confirm the items are unworn with original tags.
Best regards,
[Your Full Name] [Your Email Address]Still Have Questions?
Contact our customer service team at [email protected] – we’re here to help you look fabulous!