At Cheap Swathery Store, we want you to feel as confident in our return policy as you do in our sexy bodysuits and show-stopping costumes. If your purchase doesn’t meet your expectations, we’ve got you covered with our hassle-free return process.
Our Return Promise
We accept returns and exchanges within 15 days of receiving your order. All items must be:
- Unworn, unwashed, and in original condition
- With all original tags and packaging
- In resalable condition (no stains, makeup, or alterations)
Important Note: For hygiene reasons, we cannot accept returns on clearance sexy costumes, bodysuits, and intimate items unless they arrive damaged or defective. These items are final sale.
How to Return Your Items
- Contact Us: Email [email protected] within 15 days of receiving your order with your order number and reason for return.
- Get Approved: We’ll respond within 2 business days with return instructions.
- Package It Up: Securely pack your items with the original packaging.
- Ship It Back: Send the package to our return center at:
Cheap Swathery Store Returns
3034 Mica Street
Fayetteville, US 72704 - Wait for Processing: We’ll process your return within 3-5 business days of receiving your package.
Return Shipping Costs
Customers are responsible for return shipping costs unless the item is defective or incorrect. We recommend using a trackable shipping service as we aren’t responsible for lost return packages.
Refund Information
Once your return is processed:
- Refund Method: Your refund will be issued to your original payment method (Visa, MasterCard, JCB, or PayPal)
- Processing Time: 5-10 business days after we receive your return (depending on your bank’s processing time)
- Original Shipping: Shipping costs are non-refundable
Exchange Process
Want a different size or style? Follow the same return process above and include a note requesting your preferred exchange item. We’ll ship your new item once we receive your return (additional shipping charges may apply).
Return Request Template
Copy and paste this template into your email to [email protected]:
Subject: Return Request – Order #[Your Order Number]
Dear Cheap Swathery Store,
I would like to request a return/exchange for my recent order (#[Your Order Number]). Below are the details:
Item(s) to Return: [Product Name, Size, Color]
Reason for Return: [Too Small, Too Large, Changed Mind, etc.]
Preferred Resolution: [Refund / Exchange for [Product Name, Size, Color]]
Please let me know the next steps. I’ve reviewed the return policy and confirm the items are unworn with original tags.
Best regards,
[Your Full Name]
[Your Email Address]
Damaged or Wrong Items?
If your order arrives damaged or incorrect, email us immediately at [email protected] with photos of the issue. We’ll arrange a free replacement or return.
Still have questions? Contact our customer service team at [email protected] – we’re here to help you look fabulous!